↓ Skip to main content
QQder · The Miniature Boat
  1. Support/

Sown Echoes Support

Bug reports, usage questions, and privacy requests all start from this page.

App Store Privacy

FAQ
#

Q: I forgot my BIP-39 mnemonic (Meme ID). Can I recover it?
A: In most cases no. The mnemonic is only shown once at generation, and is stored on your device and in iCloud Keychain (which syncs automatically across Apple devices signed in to the same Apple ID). We cannot access your mnemonic and have no server-side backup. Strongly recommended: write it down or screenshot it immediately and store it somewhere safe — if you disable iCloud Keychain or lose access to all your Apple devices, the mnemonic cannot be recovered.

Q: Does voice recognition (Whisper) require internet?
A: No. Voice recognition uses a local on-device Whisper model. All recognition is processed entirely offline. On first use you download the model you select (base ≈ 150 MB, small ≈ 500 MB, large-v3-turbo ≈ 800 MB); after the download it works fully offline.

Q: Where are my records? Can I export them?
A: Records are stored on your device by default, and sync automatically to your own iCloud account via SwiftData ↔ CloudKit (we never see them). From “Data Management” in the app you can export several formats: personal backup (JSON), digital-twin (JSON), SFT training data (JSONL), and KTO training data (JSONL). Exports land as files on your device — you decide whether to share them.

Q: Voice input recognition accuracy is low?
A: Recognition accuracy depends on: background noise, clarity of speech, and language selection. Use in a quiet environment and ensure the app has microphone permission. If accuracy is particularly poor for a specific language, please email us.

Q: Records disappeared after an update?
A: Normal updates should not erase data. If data has disappeared, it may be due to accidental deletion or abnormal storage behavior. Please email us immediately with your app version information so we can help diagnose.

Troubleshooting
#

  1. Voice recognition fails: Ensure microphone permission is enabled (iOS Settings > Privacy > Microphone)
  2. Model download fails: Ensure stable Wi-Fi and sufficient device storage
  3. Force quit and relaunch the app
  4. Check iOS version ≥ 17.0

Contact Support
#

📧 qqder339@gmail.com
Subject: [Sown Echoes] Issue Description

Please include: device model, iOS version, app version, issue description.

⚠️ Important: Please keep your mnemonic (Meme ID) safe. It cannot be recovered if lost.

This app collects no user data. All content is processed entirely on-device.